DUE TO UNPRECEDENTED DEMAND COMBINED WITH ALL OUR PRODUCTS BEING HAND MADE HERE IN AUSTRALIA EXPRESS POST ORDERS ARE TAKING 1-2 BUSINESS DAYS AND STANDARD ORDERS ARE TAKING 3-4 DAYS BUSINESS DAYS TO SHIP. THANK YOU FOR YOUR UNDERSTANDING DURING THESE UNPRECEDENTED TIMES. DUE TO UNPRECEDENTED DEMAND COMBINED WITH ALL OUR PRODUCTS BEING HAND MADE HERE IN AUSTRALIA EXPRESS POST ORDERS ARE TAKING 1-2 BUSINESS DAYS AND STANDARD ORDERS ARE TAKING 3-4 DAYS BUSINESS DAYS TO SHIP. THANK YOU FOR YOUR UNDERSTANDING DURING THESE UNPRECEDENTED TIMES.
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  • Home
  • About Chevron down Icon
    • Australian Made
    • Branding Enquiries
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    • Benefits - Using Hot
    • What Our Customers Say
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    • Eyes & Head
    • Hands and Feet
    • Joints and Limbs
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Home / Terms & Conditions

Terms & Conditions

By placing an order with Heat Wheat Products you agree to the following terms and conditions.

CUSTOMER INFORMATION

By using our website, you agree that all information provided by you is true and correct.  This includes payment details.

PRICING

All prices are represented in Australian Dollars (AUD$) and inclusive of GST.  Price lists are kept current so the price you see is the price you will pay. 

ITEM DESCRIPTION

All item descriptions, measurements, weights and images on website are of current stock. These images are indicitive of our range and are subject to change without prior notice.

PAYMENT OPTIONS

Australian  Retail Customers -  You are able to pay via Paypal or Credit Card (VISA, MasterCard & American Express).  Please note that items will be sent within 2-3 business days of money being received by Heat Wheat Products.

Australian  Wholesale Customers -  You are able to pay via Direct Deposit or Credit Card (VISA, MasterCard & American Express).  Please note that for your Initial Order items will be sent within 2-3 business days of money being received by Heat Wheat Products. All subsequent orders can either be paid at time of ordering or place on a 30 Day Account.

International Customers - Payment by PayPal only.

SHIPPING INFORMATION

Please refer to our ‘Shipping Information’ section for information relating to postage, costs and estimated delivery timeframes.

HOLIDAY CLOSURES

Heat Wheat Products is closed on all Australian public holidays.

Please contact us if you have any questions.

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About Us

Heat Wheat products are used worldwide by people seeking natural, drug free pain relief for muscular aches, spasm and injuries. Our Hot & Cold Therapy packs can relieve pain associated with arthritis, rheumatism, aching & sore muscles, neck & back ache, inflammation, menstrual cramps, muscle cramps & spasms and fever.

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